Royal London Pension Scheme (CAS-60937-P3V3)
Complainant: Mrs W
Complaint Topic: Death benefits
Ref: CAS-60937-P3V3
Outcome: Not upheld
Respondent: Royal London
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mrs W’s complaint and no further action is required by Royal London.
Complaint summary
Mrs W’s complaint concerns Royal London’s decision not to award her a death benefit lump sum following the death of her partner, Mr E. She has said that, as executor of his estate, she should be entitled to benefits.
View determination
DownloadRelated decisions
- London International Group UK Pension Scheme (CAS-65758-J8Q0)Complainant: Mrs RRespondent: Reckitt Benckiser Health Care UK Ltd
Capital Cranfield Trustees Limited
Mercer LimitedOutcome: Not upheldComplaint Topic: Death benefitsRef: CAS-65758-J8Q0Date: - Policy 0899 (CAS-45703-Z2G6)Complainant: Mrs YRespondent: Utmost Life and Pensions LimitedOutcome: Not upheldComplaint Topic: Death benefitsRef: CAS-45703-Z2G6Date: