Skip to main content

Firefighters’ Pension Scheme 2015 (CAS-61348-B1V7)

Complainant: Mr N
Complaint Topic: Contributions: refunds
Ref: CAS-61348-B1V7
Outcome: Not upheld
Respondent: Essex Police, Fire and Crime Commissioner Fire and Rescue Authority
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr N’s complaint and no further action is required by the Authority. 

Complaint summary

Mr N has complained that the Authority, his employer, provided inadequate information at the time he was enrolled into the Scheme, causing him to miss the opportunity to opt out and claim a refund of contributions.

View determination


Related decisions

  • Teachers' Pension Scheme (CAS-32978-T3X8)
    Complainant: Mr D, Tower House School Torbay Ltd
    Respondent: Teachers' Pensions
    Outcome: Upheld
    Complaint Topic: Contributions: refunds
    Ref: CAS-32978-T3X8
  • NHS Pension Scheme (CAS-56722-R9W8)
    Complainant: Mr S
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Contributions: refunds
    Ref: CAS-56722-R9W8