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Delstar International Pension Scheme (CAS-63461-K5S3)

Complainant: Mr H
Complaint Topic: Contributions: incorrect calculation
Ref: CAS-63461-K5S3
Outcome: Not upheld
Respondent: Delstar International Limited, trading as SWM International
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr H’s complaint and no further action is required by the Employer.

Complaint summary

Mr H has complained that the Employer:-

  • From August 2017 to September 2019 inclusive (the Period in Dispute), paid 6.75% of Mr H’s salary as its pension contribution to the Scheme and 1.5% of Mr H’s salary as Mr H’s personal contribution.  The correct contribution rates should have been 7% and 3% of insured earnings respectively. 
  • Deducted pension contributions from discretionary sick pay during the Period in Dispute. He argues the Employer should not have made these deductions from discretionary sick pay, as the pension contributions were insured by the Employer. 
  • Failed to provide him with a breakdown of contributions paid into the Scheme for his benefit for the Period in Dispute.

In a wide-ranging dispute with the Employer, Mr H had other grievances which were considered by Leeds Employment Tribunal (the Tribunal) and which were outside the jurisdiction of The Pensions Ombudsman (TPO). 

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