Police Pension Scheme (CAS-68294-S6L1)
PSNI Pensions Branch (the Administrator)
Ombudsman’s Determination
Outcome
I do not uphold Mr L’s complaint and no further action is required by the Board or the Administrator.
Complaint summary
Mr L has complained that the Administrator and the Board have failed to adequately explain the ‘loss’ of his April 2020 pension payslip, and there are resulting security implications that have caused him distress and inconvenience.
View determination
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