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Cathay Pacific Airways Limited UK Retirement Benefits Scheme (CAS-73042-Q4D4)

Complainant: Ms S
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: CAS-73042-Q4D4
Outcome: Not upheld
Respondent: The Trustees of the Cathay Pacific Airways Limited UK Retirement Benefits Scheme
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms S’ complaint and no further action is required by the Trustee. 

Complaint summary

Ms S complained that the Trustee has refused to grant consent for her to receive early unreduced retirement benefits from the Scheme.

View determination

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