Skip to main content

NHS Pension Scheme (CAS-77309-S8M2)

Complainant: Ms S
Complaint Topic: Death benefits
Ref: CAS-77309-S8M2
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Ms S’ complaint and no further action is required by NHS BSA.NHS BSA

Complaint summary

Ms S’ complaint is about the death benefits payable in relation to her late ex-husband, Mr E. Ms S has said that:

  • she was under the impression that, as the surviving partner, she would receive the remainder of the deceased’s pension; and

  • she was not made aware that divorce would affect this.

View determination


Related decisions