Aegon UK (CAS-79272-B1B3)
Complainant: Mr R
Complaint Topic: Transfers: general
Ref: CAS-79272-B1B3
Outcome: Not upheld
Respondent: Aegon UK
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint and no action is required by Aegon.
Complaint summary
Mr R has complained that Aegon failed to transfer his funds between his Quilter managed fund and his Aegon cash fund.
Mr R has said that he suffered a financial loss of £450 to £500 because the fund switch did not complete.
View determination
DownloadRelated decisions
- Ford Hourly Paid Contributory Pension Fund (CAS-88424-G5R6)Complainant: Mr ERespondent: The Trustees of Ford Hourly Paid Contributory Pension Fund
Mercer
Outcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-88424-G5R6Date: - ReAssure Pension (Group Stakeholder Pension Plan) (CAS-90949-P2D1)Complainant: Mr SRespondent: ReAssureOutcome: Partly upheldComplaint Topic: Transfers: generalRef: CAS-90949-P2D1Date: