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The People’s Pension (CAS-90317-K8N1)

Complainant: Ms E
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: CAS-90317-K8N1
Outcome: Not upheld
Respondent: The People’s Pension Trustee Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms E’s complaint and no further action is required by the Trustee. 

Complaint summary

Ms E's complaint concerns the Trustee's refusal to allow her to take her pension from the Scheme as a trivial commutation lump sum. 

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