Teachers' Pension Scheme (CAS-45784-C3T2)

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and to put matters right TP shall follow the steps detailed in the “Directions” section of this Determination.

Complaint summary

Mr E’s complaint concerns overpayments of his widower’s pension totalling £32,724.68 (net), which TP is seeking to recover using the repayment method (as Mr E has inadequate future pension from which the overpayments can be recovered by way of set-off).

Mr E accepts that TP was correct to stop paying his pension apart from his widower’s guaranteed minimum pension (the GMP). However, he considers that the overpayments should be waived as TP had incorrectly advised him that his widower’s pension would continue to be paid in the event of his remarriage.