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NHS Pension Scheme (CAS-59757-C0D8)

Complainant: Mrs N
Complaint Topic: Ill Health
Ref: CAS-59757-C0D8
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by NHS BSA. 

Complaint summary

Mrs N has complained that:-
•    NHS Pensions  wrongly decided that it is unable to consider her retrospective application for early payment of deferred benefits (EPDB). 
•    The Scheme literature did not stipulate that she had to apply for EPDB before age 60, and that she could not make a retrospective application on the grounds of ill health. 

View determination

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