Skip to main content

ICI Pension Fund (CAS-63090-B2T8)

Complainant: Dr L
Complaint Topic: Administration
Ref: CAS-63090-B2T8
Outcome: Not upheld
Respondent: Willis Towers Watson (WTW)
ICI Pensions Trustee Limited (the Trustee)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr L’s complaint, and no further action is required by the Trustee. 

Complaint summary

Dr L’s complaint is that he believes an out-of-date early retirement factor (ERF) was used in the calculation of his pension at retirement.

View determination

Download

Related decisions