We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Legal and General Personal Pension Scheme (CAS-76635-M4T9)

Complainant: Mr N
Complaint Topic: Pension liberation
Ref: CAS-76635-M4T9
Outcome: Not upheld
Appeal outcome: None
Respondent: ReAssure
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint, and no further action is required by ReAssure.

Complaint summary

Mr N has complained that the Scheme was negligent when agreeing to transfer the benefits in the Scheme to the STM GIB Pension Transfer Plan (the Receiving Scheme).   

View determination

Download

Related decisions

  • HBOS Final Salary Pension Scheme (CAS-78486-R9D8)
    Complainant: Mrs T
    Respondent: Lloyds Banking Group Pensions Trustees Limited
    Outcome: Not upheld
    Complaint Topic: Pension liberation
    Ref: CAS-78486-R9D8
    Date:
  • Merlin Pension Scheme (CAS-74246-K7Q0)
    Complainant: Mr R
    Respondent: Zedra Governance Limited (the Trustee)
    Barnett Waddingham LLP (the Administrator)
    Outcome: Not upheld
    Complaint Topic: Pension liberation
    Ref: CAS-74246-K7Q0
    Date:
View all decisions