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The British Steel Pension Scheme (CAS-81940-Z2S8)

Complainant: Mr D
Complaint Topic: Pension liberation
Ref: CAS-81940-Z2S8
Outcome: Not upheld
Respondent: Open Trustees Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by the Trustee. 

Complaint summary

Mr D has complained that the Trustee failed to carry out sufficient due diligence when it transferred his pension fund under the Scheme to a small self-administered pension scheme (the SSAS) with Bespoke Pension Services Ltd (Bespoke). 

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