The British Steel Pension Scheme (CAS-81940-Z2S8)
Complainant: Mr D
Complaint Topic: Pension liberation
Ref: CAS-81940-Z2S8
Outcome: Not upheld
Respondent: Open Trustees Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by the Trustee.
Complaint summary
Mr D has complained that the Trustee failed to carry out sufficient due diligence when it transferred his pension fund under the Scheme to a small self-administered pension scheme (the SSAS) with Bespoke Pension Services Ltd (Bespoke).
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