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NHS Pension Scheme (CAS-84421-B4L3)

Complainant: Mrs N
Complaint Topic: Ill Health
Ref: CAS-84421-B4L3
Outcome: Not upheld
Respondent: NHS Business Service Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by NHS BSA. 

Complaint summary

Mrs N has complained that in May 2020 NHS BSA incorrectly decided to award her Tier 1 instead of Tier 2 ill health early retirement (IHER) benefits from the Scheme.

View determination

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