NHS Pension Scheme (CAS-98583-X5P0)
Complainant: Ms N
Complaint Topic: Contributions: refunds
Ref: CAS-98583-X5P0
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Ms N’s complaint. However, NHS BSA, should calculate and provide Ms N with an early retirement quotation detailing the benefits that could currently be paid to her.
Complaint summary
Ms N’s complaint concerns the provision of incorrect information about her entitlement to a refund of contributions.
View determination
DownloadRelated decisions
- QinetiQ Pension Scheme (CAS-94185-Q2G6)Complainant: Mr RRespondent: QinetiQ Group PLCOutcome: Not upheldComplaint Topic: Contributions: refundsRef: CAS-94185-Q2G6Date:
- James Hay Partnership – Self Invested Personal Pension (CAS-111306-P2J9)Complainant: Mr SRespondent: James Hay Partnership
Wandahome (Knottingley) Limited
Outcome: Partly upheldComplaint Topic: Contributions: refundsRef: CAS-111306-P2J9Date: