Aviva Workplace Pension (CAS-68540-P1H1)

Ombudsman’s Determination

Outcome

 I do not uphold Mr I’s complaint and no further action is required by Infosys. 

Complaint summary

 Mr I has complained that his former employer, Infosys, did not:
•    provide him with a workplace pension from November 2005; and

•    comply with its statutory requirement to automatically enrol him into a qualifying pension scheme under the Pensions Act 2008 from its staging date of 1 July 2013.    

 To put matters right, Mr I is seeking from Infosys payment of an amount equivalent to the pension rights he would have accrued within a workplace pension while on secondment in the United Kingdom (UK) between November 2005 and December 2020.