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Decisions

Results: 6655 decisions found

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  • Friends Life Personal Pension Plan (PO-17814)
    Complainant: Mr L
    Respondent: Friends Life
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-17814
    Date:
  • Legal & General Stakeholder Pension Plan (PO-14025)
    Complainant: Mr S
    Respondent: Legal and General
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-14025
    Date:
  • Armed Forces Pension Scheme (PO-19271)
    Complainant: Mr R
    Respondent: Veterans UK
    Outcome: Not upheld
    Complaint Topic: Ill Health
    Ref: PO-19271
    Date:
  • Henry Butcher Pension Fund and Life Assurance Scheme (PO-17040)
    Complainant: Mrs S
    Respondent: 1. Aon Hewitt Limited (Aon)
    2. Prudential
    Outcome: Partly upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: PO-17040
    Date:
  • Staveley Industries Retirement Benefits Scheme (PO-9061, PO-9059 and PO-7262)
    Complainant: Mr S, Mr E and Mr N (together the Additional Applicants)
    Respondent: 1. SIRBS Pension Trustee Limited (the Trustee)
    2. Staveley Industries Plc
    3. PS Independent Trustee Limited
    Outcome: Upheld
    Complaint Topic: Post retirement increases (escalation): general
    Ref: PO-9061, PO-9059 and PO-7262
    Date:
  • Stadia Essential SIPP (PO-16035)
    Complainant: Mr G
    Respondent: Stadia
    Outcome: Upheld
    Complaint Topic: Transfers: general
    Ref: PO-16035
    Date:
  • Teachers’ Pension Scheme (PO-19769)
    Complainant: Mrs Y
    Respondent: 1. Manchester City Council
    2. Teachers' Pensions
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-19769
    Date:
  • Police Pension Scheme (PO-14755)
    Complainant: Mr Y
    Respondent: The National Crime Agency
    Outcome: Upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: PO-14755
    Date:
  • Centrica Pension Plan (PO-17984)
    Complainant: Mr D
    Respondent: 1. Centrica Pension Plan Trustees
    2. Mercer Limited
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: PO-17984
    Date:
  • Transact Personal Pension Plan (PO-18604)
    Complainant: Mr D
    Respondent: Transact, operated by Integrated Financial Arrangements Ltd (Transact)
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-18604
    Date:
  • Teachers’ Pension Scheme – Prudential AVC Facility (PO-20571)
    Complainant: Mr G
    Respondent: Prudential Assurance Company Limited
    Outcome: Not upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: PO-20571
    Date:
  • Co-op Pension Scheme (PO-18149)
    Complainant: Mr L
    Respondent: 1. Mr Mohammed Hanif Mirza (trading as One Stop)
    2. Blacksey Limited
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: PO-18149
    Date: