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Decisions

Results: 6571 decisions found

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  • Civil Service Compensation Scheme (80333/1)
    Complainant: Mr D Johnson
    Respondent: The Cabinet Office The Ministry of Defence.
    Outcome: Upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: 80333/1
    Date:
  • NHS Pension Scheme (77305/2)
    Complainant: Miss L Brownlow
    Respondent: xafinity Paymaster (Paymaster).
    Outcome: Upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: 77305/2
    Date:
  • Prudential Personal Pension (75076/1)
    Complainant: Mrs Pauline Sampson
    Respondent: Prudential Assurance Company Ltd (Prudential).
    Outcome: Upheld
    Complaint Topic: Administration
    Ref: 75076/1
    Date:
  • Teachers’ Pension Scheme (25850/7)
    Complainant: Mrs A Cunningham
    Respondent: Department for Education, formerly the Department for Children, Schools and
    Families.
    Outcome: Upheld
    Complaint Topic: Ill Health
    Ref: 25850/7
    Date:
  • United Utilities Pension Scheme (81204/1)
    Complainant: Mr K Culverhouse
    Respondent: United Utilities Pension Trustee Limited (the Trustee).
    Outcome: Upheld
    Complaint Topic: Ill Health
    Ref: 81204/1
    Date:
  • Siemens Benefit Scheme (77243/2)
    Complainant: Mr P Forbes-Buckingham
    Respondent: Trustees of the Siemens Benefits Scheme (the Trustees of the Scheme).
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: 77243/2
    Date:
  • L&F Jones Holdings LTD Retirement and Death Benefits Scheme (the Friends Providents CIMP)and L&F Jones Holdings Group Endowment Assurance Scheme (the Pearl CIMP) (72771/5)
    Complainant: Mr M J Jones
    Respondent: RespondentsAlexander Forbes Financial Services Limited (Alexander Forbes)
    Friends Provident Life and Pensions Limited (Friends Provident) Pearl
    Assurance Limited (Pearl
    Outcome: Upheld
    Complaint Topic: Transfers: general
    Ref: 72771/5
    Date:
  • Artemis (Closed) Pension Plan (76726/2)
    Complainant: Mr J Sheppard
    Respondent: HR Trustees Ltd (the Trustees) Artemis International Corporation Limited (
    Artemis).
    Outcome: Partly upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: 76726/2
    Date:
  • RC Warren Packers Ltd Retirement Savings Plan (78842/2)
    Complainant: Mrs JB White
    Respondent: Trustees of the Plan (the Trustees) Alexander Forbes Financial Services
    Limited (AFFSL).
    Outcome: Upheld
    Complaint Topic: Death benefits
    Ref: 78842/2
    Date:
  • NPI Retirement Annuity Contract Zurich Personal Pension (78660/2)
    Complainant: Mr P P Lloyd
    Respondent: NPI Capita SIP Services (Capita).
    Outcome: Upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: 78660/2
    Date:
  • Workhead Limited Employee Benefits Plan (78972/2)
    Complainant: Mrs C Crosby
    Respondent: Windsor Life Assurance Co Ltd (Windsor Life).
    Outcome: Partly upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: 78972/2
    Date:
  • Calder Group (2001) Pension Scheme (27510/3)
    Complainant: Mr W Harris
    Respondent: RespondentsCalder Industrial Materials Limited (Calder) Calder Group
    (Trustees) Limited (the Trustees). Scheme. Calder Group (2001) Pension Scheme
    (the Scheme).
    Outcome: Upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: 27510/3
    Date: