NHS Pensions Scheme (PO-20376)
Ombudsman’s Determination
Outcome
Dr E’s complaint against NHS BSA is partly upheld, but there is a part of the complaint I do not agree with. To put matters right (for the part that is upheld) NHS BSA shall award interest on the refund of contributions, and pay £2,000 to Dr E for the severe distress and inconvenience its error has caused him.
Complaint summary
Dr E holds NHS BSA responsible for incorrectly allowing him to re-join the Scheme, which he argues led him to accept a lower paying role, and reduce the level of contributions he had been making to his personal pension arrangements.
View determination
DownloadRelated decisions
- British Transport Police Force Superannuation Fund - 1970 Section (CAS-98967-Y0T1)Complainant: Ms TRespondent: Railpen LtdOutcome: Partly upheldComplaint Topic: Misquote/misinformationRef: CAS-98967-Y0T1Date:
- Husqvarna UK Ltd Pension Scheme (CAS-36187-V5N1)Complainant: Mr SRespondent: Husqvarna Pension Scheme Trustee Limited (The Trustee)Outcome: Partly upheldComplaint Topic: Misquote/misinformationRef: CAS-36187-V5N1Date: