Scheme:
NHS Pension Scheme
Complainant:
Mrs N
Respondent:
NHS Business Services Authority
Topic:
Injury benefit
Ref:
PO-39761
Date:
Wed 29 Jan 2020
Outcome:
Not upheld

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by NHS BSA.

Complaint summary

Mrs N has complained that NHS BSA has adjusted her permanent injury benefit (PIB) award by reference to the total amount of the damages she received in connection with her accident.

View determination