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NHS Injury Benefit Scheme (CAS-35785-S0V3)

Complainant: Dr A
Complaint Topic: Injury benefit
Ref: CAS-35785-S0V3
Outcome: Not upheld
Respondent: NHS Business Services Authority (NHS BSA)
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Dr A's complaint and no further action is required by NHS BSA.

Complaint summary

Dr A’s complaint concerns NHS BSA’s decision to backdate his Band 5 Permanent Injury Benefit (PIB) award to 12 July 2019. He believes that he became entitled to a Band 5 PIB from 21 August 2017.

View determination


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