Ombuds Day 2020
Today marks the third annual Ombuds Day; an opportunity to raise awareness and understanding of the Ombuds profession. This year’s theme is ‘Unusual name. Important Service.’
Anthony Arter, Pensions Ombudsman and Chair of the Ombudsman Association said:
“We are delighted to be part of the Ombudsman Association ‘Ombuds Day’ campaign this year. It is important for people to know that there are alternative ways to resolve their disputes. Pensions can be complicated and people may not know which way to turn when things go wrong. At The Pensions Ombudsman, we are proud to provide an accessible, free and impartial service for people who are struggling to get their voice heard and to help them resolve their dispute without having to go to court.”
Watch the Pensions Ombudsman, Anthony Arter, talking about redress; what we can do to put things right.
You can also view the compilation video from different Ombudsman services explaining how Ombudsman services make a difference.
Related news
- Pro Bono Week: Interview with Patricia Critchley of Slaughter and MayDate:The Volunteer Adviser Programme has been around for over 40 years helping members of the public to informally resolve problems with their occupational and personal pensions. Our volunteers which include pension professionals from the legal industry resolve over 80% of the cases they receive. In 2025, international law firm Slaughter and May decided to partner with The Pensions Ombudsman (TPO) to support its volunteer programme. Today we are interviewing Patricia Critchley who is Senior Counsel at Slaughter and May and a pro bono volunteer for TPO.
- Operating Model Review 2025/26 - Off to a flying start…Date:In this blog mid-way through 2025/26, the Pensions Ombudsman, Dominic Harris, looks back on the achievements of the Operating Model Review programme and our priorities going forward.