Pensions Cold Calling
The Information Commissioner’s Office (ICO) has announced issuing a £130,000 fine to CPS Advisory Ltd for making over 100,000 unauthorised cold calls to people about their pensions.
You can read the ICO’s full press statement on its website.
This follows a change in law in 2019 to stop scammers defrauding people out of their pensions. The cold calling legislation was brought in following the High Court decision in Donna-Marie Hughes vs The Royal London Mutual Insurance Society (2016), which upheld an appeal against a Pensions Ombudsman Determination which prevented a cold call transfer.
Anthony Arter, Pensions Ombudsman, said:“It is crucial that people are aware of scammers and their methods. At The Pensions Ombudsman, we support enforcement action taken to protect people’s pensions. Our expert staff are on hand to assist anyone who thinks they may have a complaint involving a pension scam.”
Related news
- Rowanmoor SSAS Scheme DeterminationDate:
The Pensions Ombudsman has issued a Determination in a complaint regarding the level of investment due diligence carried out in a Small Self-Administered Scheme (SSAS) set up with Rowanmoor Group Limited (Rowanmoor).
- Anthony Arter appointed as Interim Chair of TPODate:Today, the Department for Work and Pensions (DWP) announced the appointment of Anthony Arter CBE as Interim Chair of The Pensions Ombudsman, while it embarks on the recruitment process for a new permanent Chair. This follows the sad death of TPO’s former Chair, Caroline Rookes, in October 2023.