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Results: 155 articles found

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  • TPO publishes Ecroignard Determination
    Date:
    An investigation conducted by our Pensions Dishonesty Unit (PDU) into Ecroignard Trustees Ltd (Ecroignard), the appointed trustees of the Uniway Systems Limited Retirement Benefit Scheme and the Genwick Limited Retirement Benefit Scheme (the Schemes), has resulted in a direction that Mr Ankur Vijaykumar Shroff, a former director of Ecroignard, should personally repay over £9.7m into the Schemes.
  • Appointments to Corporate Board extended
    Date:
    The Minister for Pensions has agreed to extend Anthony Arter’s position as Interim Chair of the Corporate Board for up to six months from 31 December 2024.
  • TPO Annual Report 2023/24 - delivering important work in a challenging year
    Date:
    The Pensions Ombudsman (TPO) has today published its Annual Report and Accounts for 2023/24.
  • Deputy Pensions Ombudsman appointment update
    Date:
    To ensure continuity of service while the recruitment exercise for a new Deputy Pensions Ombudsman is concluding, the Department for Work and Pensions (DWP) Minister for Pensions has agreed to further extend the appointment of Anthony Arter as Deputy Pensions Ombudsman for a period of up to three months from 16 October 2024.
  • Ombuds Day - a blog from Robert Loughlin
    Date:
    Today is Ombuds Day - an opportunity to raise awareness and understanding of Ombudsman services. This year’s theme is ‘Here to Hear’ and The Pensions Ombudsman (TPO) is proud to be a part of this vital dispute resolution sector. It gives people an opportunity to have their complaint resolved without going to court, levelling the playing field at no cost to the complainant.
  • Notice of oral hearing: November 2024
    Date:
    There will be a hearing on 26 November 2024 at 10am at the office of The Pensions Ombudsman, 10 South Colonnade, Canary Wharf, E14 4PU, as part of The Pensions Ombudsman’s investigation of complaints made by five applicants against Mr Michael Woolley, PIM Trustees Limited (Company number: 03531478) and Pension Asset Services Limited (Company number: 06127932).
  • Notice of oral hearing: November 2024
    Date:
    There will be a hearing on 26 November 2024 at 2.00pm at the office of The Pensions Ombudsman, 10 South Colonnade, Canary Wharf, E14 4PU, as part of The Pensions Ombudsman’s investigation of complaints made by two applicants against Mr Michael Woolley and PIM Trustees Limited (Company Number:03531478) in respect of the Magnum Retirement Benefit Scheme.
  • Operating Model Review - A blog on expedited decision-making by Dominic Harris
    Date:
    In the latest in our series of blogs, the Pensions Ombudsman, Dominic Harris, updates on the progress we are making with our Operating Model Review. He shares more about our plans to speed up decision-making by rolling out the use of Expedited Determinations to bring complaints to a close at earlier stages of our ‘customer journey’.
  • Corporate Plan 2024-2025 published – A year of change
    Date:
    The Pensions Ombudsman (TPO) has published its 2024/25 Corporate Plan, which outlines key priorities and areas of work for the year.
  • TPO pleased with plans announced in the King’s Speech reaffirming it as a competent court in overpayment recovery cases
    Date:
    The Pensions Ombudsman (TPO) is pleased that the planned Pensions Schemes Bill, announced in the King’s Speech, will include reaffirming TPO as a ‘competent court’ in overpayment recovery cases.
  • TPO Stakeholder Forum - A blog by Jennifer Ryans
    Date:
    In this blog, Jennifer Ryans, Deputy Chief Operating Officer – Casework, reflects on our recent Stakeholder Forum and summarises her key takeaways from the event.
  • Operating Model Review - A blog by Dominic Harris
    Date:
    In this blog, the Pensions Ombudsman Dominic Harris, talks more about how our operating model review will benefit the industry and pension scheme members alike. He also shares more about our upcoming changes that will require future complainants to exhaust a scheme's formal complaints processes before bringing their case to TPO.