Our service continues to operate as normal, with telephone lines open Monday to Friday between the hours of 9.00am and 5.00pm. We are accepting new applications as well as continuing to work on existing cases. Please read more below about the continuing restrictions to our postal service. Read more
News and events
Find all the latest news and events from The Pensions Ombudsman.
Since our update on 8 February 2018, we have continued conducting extensive investigations into the 229 complaints received in respect of cash equivalent transfer values (CETVs) and early retirement factors (ERFs).
Today, the Department for Work and Pensions announced that Anthony Arter has been reappointed as the Pensions Ombudsman and the Pension Protection Fund Ombudsman for a further two years until 31 July 2021.