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  • British Steel - update

    Date:
    Since we issued our update on 29 March 2019, the Ombudsman has issued his Preliminary Decisions on all of the lead complaints.

  • Corporate Plan 2019-2022 published

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    Our Corporate Plan, published today, outlines our strategic aims over the next three years and our key deliverables for 2019/20.

  • TPO welcomes new interim Chair

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    Following recommendations in its Tailored Review, today the DWP announced the appointment of Caroline Rookes as interim Chair of The Pensions Ombudsman (TPO).

  • Government's response to the consultation on TPO's jurisdiction

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    Today the Government has published its response to the consultation Government response: The Pensions Ombudsman: dispute resolution provisions and widening of jurisdiction.

  • A year of firsts for TPO as its transformation continues

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    The Pensions Ombudsman (TPO) today publishes its Annual Report and Accounts for 2018/19 that highlights our continuing transformation.

  • British Steel - update

    Date:
    Since our update on 8 February 2018, we have continued conducting extensive investigations into the 229 complaints received in respect of cash equivalent transfer values (CETVs) and early retirement factors (ERFs).

  • Henry Davison: Notice of oral hearing

    Date:
    There will be a hearing on 21 January 2019 at 10.00am at the offices of The Pensions Ombudsman, 10 South Colonnade, Canary Wharf, London E14 4PU.

  • The Pensions Ombudsman’s response to DWP consultation

    Date:
    We welcome the package of measures outlined in the consultation which supports the actions we are already taking to improve the customer journey in respect of pension complaints and disputes.

  • Anthony Arter reappointed as Pensions Ombudsman

    Date:
    Today, the Department for Work and Pensions announced that Anthony Arter has been reappointed as the Pensions Ombudsman and the Pension Protection Fund Ombudsman for a further two years until 31 July 2021.

  • Signposting for pension dispute resolution just became clearer

    Date:
    The Pensions Ombudsman (TPO) is pleased with the sensible approach taken by the Department for Work and Pensions (DWP) and The Pensions Regulator (TPR).

  • Redress for non-financial injustice

    Date:
    Today, we have published revised guidance about redress for non-financial injustice caused by maladministration, this replaces our previous guidance on this.

  • Corporate Plan 2018-2021 published

    Date:
    Our Corporate Plan, published today, sets out our priorities for the next three years and how we intend to achieve our aims.