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Results: 163 articles found

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  • Police Pension Scheme
    Date:
    Police Pension Scheme complaints concerning whether it was lawful to transfer the provisions of the Police Pension Scheme from the Police Pensions Act 1976 to the Public Service Pensions Act 2013.
  • Redress for Non-Financial Injustice
    Date:
    We have published a factsheet about redress for non-financial injustice, such as distress and inconvenience.
  • Annual Report 2014-15
    Date:
    The report includes information on our operational and financial performance as well as case studies with examples of investigations carried out during the year.
  • PPF and FAS case notifications
    Date:
    In some circumstances we have to notify groups of people who may be affected by the outcome of a PPF or FAS case.  There are no current cases requiring notification.
  • Pension liberation update
    Date:
    We have published decisions in two complaints made by Mr Winning against pension providers who had made transfers to the Capita Oak Pension Scheme at his request.
  • Transfers to Capita Oak
    Date:
    What are the options following recent decisions on complaints against providers for paying a transfer value?
  • New deputy ombudsman appointed
    Date:
    The Minister for Pensions, Steve Webb, has confirmed the appointment of Karen Johnston as Deputy Pensions Ombudsman and Deputy Pension Protection Fund Ombudsman.
  • Launch of secure email facility
    Date:
    In January we announced that we were piloting a new email encryption solution. The results from our pilot were positive and, as planned.
  • Ombudsman appointment welcomed
    Date:
    The Minister for Pensions, Steve Webb, has confirmed the appointment of Anthony Arter as Pensions Ombudsman and Pension Protection Fund Ombudsman.
  • Notice of oral hearing: February 2015
    Date:
    Part of the Pensions Ombudsman’s investigation of a complaint made by Mrs A Horsnell against The Trustees of the Hewlett-Packard Ltd Retirement Benefits Plan and Equiniti Paymaster.
  • Notice of oral hearing: February 2015
    Date:
    Part of the Pensions Ombudsman’s investigation of a complaint made by Mrs A Cole against Capita Hartshead.
  • Introduction of secure email facility
    Date:
    We are introducing email encryption. This will enable us to do more work by email but at the same time keep personal information safe.