AXA UK Group Pension Scheme (PO-22867)
2. Capita Employee Solutions
Ombudsman’s Determination
I do not uphold Mr L’s complaint and no further action is required by the Trustee or the Administrator.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr L disputes the records held by the Scheme in respect of his benefits. He has requested further evidence to support the records held by the Trustee.
View determination
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