Armed Forces Pension Scheme (CAS-63400-N0T9)
Complainant: Mr R
Complaint Topic: Pension liberation
Ref: CAS-63400-N0T9
Outcome: Not upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint, and no further action is required by Veterans UK.
Complaint summary
Mr R has complained that Veterans UK failed to conduct adequate checks or enquiries before transferring his pension to the Shearwater Pension Plan (the Plan) which is managed by Marlborough Pension Trustees Limited (Marlborough Trustees).
View determination
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