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Aegon Master Trust (CAS-125975-T8W4)

Complainant: Miss ED
Complaint Topic: Death benefits
Ref: CAS-125975-T8W4
Outcome: Not upheld
Respondent: Aegon
The Board of Trustees
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Miss ED’s complaint, and no further action is required by Aegon or the Trustees.

Complaint summary

Miss ED does not agree with the Trustees’ decision to award the Trusteeship of her benefits from the Trust to Mrs N. Miss ED would like the Trusteeship to be granted to her mother, Mrs D.

View determination

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