Aviva (CAS-62086-Z6M1)
Ombudsman’s Determination
Outcome
Mr R’s complaint is upheld and, to put matters right, the Employer shall pay Mr R £1,000 for the serious distress and inconvenience it has caused him.
Complaint summary
Mr R has complained that the Employer, despite deducting contributions from his pay, had failed to pay into the Scheme.
Mr R has said that the missing contributions amounted to over £2,000.
The Employer has now paid all unpaid pension contributions to the Scheme, but the award for £1,000 for the serious distress and inconvenience remains outstanding.
View determination
DownloadRelated decisions
- NEST (CAS-115430-D0R2)Complainant: Miss SRespondent: Flower Plants Gifts LtdOutcome: Partly upheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-115430-D0R2Date:
- NEST (CAS-115908-F3P6)Complainant: Miss ERespondent: Evolve Practice Management LimitedOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-115908-F3P6Date: