We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

NEST (CAS-115063-P5V4)

Complainant: Mr N
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-115063-P5V4
Outcome: Partly upheld
Appeal outcome: None
Respondent: Wrought Iron & Brass Bed Co. Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

The complaint should be partly upheld against the Employer because:-

  1. The Employer acted in breach of the Scheme Rules by not paying all the contributions due between April 2022 and November 2023. 

  2. The Employer’s failure to pay all employee and employer contributions into the Scheme amounts to unjust enrichment and has caused Mr N to suffer a financial loss. 

  3. The available evidence suggests that the unpaid contributions amounted to £2,399.52, of which £1,777.39 are employee contributions and £622.13 are employer contributions.

Complaint summary

Mr N has complained that the Employer, despite deducting contributions from his pay between July 2021 and November 2023, has failed to pay them into the Scheme in full. 

View determination

Download

Related decisions

  • Scottish Widows Group Personal Pension Scheme (CAS-116291-Z1G5)
    Complainant: Mr G
    Respondent: Key Group Ltd
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-116291-Z1G5
    Date:
  • NEST (CAS-97027-G2V6)
    Complainant: Ms Y
    Respondent: Lifeways Group
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-97027-G2V6
    Date:
View all decisions