Fee Paid Judicial Pension Scheme (CAS-45233-Y4G1)
Complainant: Mr T
Complaint Topic: Misquote/misinformation
Ref: CAS-45233-Y4G1
Outcome: Upheld
Respondent: Ministry of Justice
XPS Pensions Consulting Limited
XPS Pensions Consulting Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Mr T’s complaint against the MoJ is upheld. To put matters right, the MoJ shall increase the redress amount payable to Mr T from £1,500 to £3,000 to reflect the exceptional distress and inconvenience caused by its maladministration.
Complaint summary
Mr T has complained that his FPJPS records were inaccurate and there has been significant delay in correcting them.
View determination
DownloadRelated decisions
- Principal Civil Service Pension Scheme (CAS-66472-F0T4)Complainant: Miss NRespondent: Cabinet Office
MyCSP
Outcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-66472-F0T4Date: - Principal Civil Service Pension Scheme (CAS-49707-Q5P1)Complainant: Mr WRespondent: Cabinet Office
MyCSP
PA Consulting GroupOutcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-49707-Q5P1Date: