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Standard Life Self Invested Personal Pension Scheme (CAS-66878-V9C2)

Complainant: Mrs S
Complaint Topic: Death benefits
Ref: CAS-66878-V9C2
Outcome: Not upheld
Respondent: Standard Life Assurance Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by SL. 

Complaint summary

Mrs S’ complaint concerns the distribution of the Scheme death benefits following the death of her husband, Mr S. More specifically, the way in which the decision regarding the distribution was reached.

View determination

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