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Firemen’s Pension Scheme 1992 (CAS-84083-M5S5)

Complainant: Mr R
Complaint Topic: Misquote/misinformation
Ref: CAS-84083-M5S5
Outcome: Upheld
Respondent: South Wales Fire & Rescue Authority
Rhondda Cynon Taff County Borough Council
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

The complaint is upheld against the Authority because:- 

  1. Mr R relied on incorrect information he received from the Council and has suffered a financial loss as result of the Authority’s maladministration in failing to apply the Rules governing the Scheme correctly.
  2. The Authority’s maladministration as detailed in paragraph 2.1 above, has caused Mr R serious distress and inconvenience. 

Complaint summary

Mr R has complained about the Authority’s maladministration in failing to implement an amendment to the Firemen’s Pension Scheme Order (1992). He asserts that he has suffered a financial loss because of the Authority’s maladministration.

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