NEST (CAS-115908-F3P6)
Complainant: Miss E
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-115908-F3P6
Outcome: Upheld
Respondent: Evolve Practice Management Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Miss E’s complaint is upheld and, to put matters right, the Employer shall pay £886.71 into the Scheme. The Employer shall ensure that Miss E is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme.
In addition, the Employer shall pay Miss E £1,000 for the serious distress and inconvenience it has caused her.
Complaint summary
Miss E has complained that the Employer, despite deducting contributions from her pay, has failed to pay them into the Scheme.
The available evidence shows that the missing contributions amounted to £886.71. This figure consists of £506.70 in employee contributions and £380.01 in employer contributions.
View determination
DownloadRelated decisions
- NEST (CAS-115430-D0R2)Complainant: Miss SRespondent: Flower Plants Gifts LtdOutcome: Partly upheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-115430-D0R2Date:
- NEST (CAS-116920-Q6H0)Complainant: Ms SRespondent: Huma Kitchens LtdOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-116920-Q6H0Date: