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Teachers’ Pensions Scheme (PO-25588)

Complainant: Mr S
Complaint Topic: Death benefits
Ref: PO-25588
Outcome: Partly upheld
Respondent: Teachers' Pensions (TP)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr S’ complaint against TP is partly upheld, but there is a part of the complaint I do not agree with.

To put matters right (for the part that is upheld), TP shall pay Mr S £500, in recognition of the significant distress and inconvenience caused.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S’ complaint is that TP has unfairly deprived him of a spouse’s pension from the Scheme, under regulations that applied to his late wife, Mrs S, from 6 April 1988.

View determination

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