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QinetiQ Pension Scheme (CAS-94185-Q2G6)

Complainant: Mr R
Complaint Topic: Contributions: refunds
Ref: CAS-94185-Q2G6
Outcome: Not upheld
Respondent: QinetiQ Group PLC
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Employer. 

Complaint summary

Mr R has complained that he suffered a financial loss due to systemic maladministration by the Employer following a request for it to inform Scottish Widows (the Scheme administrator) that his employment had ended.

Mr R has claimed that the financial loss suffered was in the region of £6,500 due to a decrease in the value of his pension prior to its transfer to an annuity provider.

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