HBOS Final Salary Pension Scheme (CAS-41301-W1K6)
Complainant: Ms S
Complaint Topic: Ill Health
Ref: CAS-41301-W1K6
Outcome: Not upheld
Respondent: Willis Towers Watson (WTW)
Lloyds Banking Group (the Employer)
Lloyds Banking Group Pensions Trustees Limited (the Trustee)
Lloyds Banking Group (the Employer)
Lloyds Banking Group Pensions Trustees Limited (the Trustee)
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Ms S’ complaint for the reasons set out below in paragraphs 63 to 76 and no further action is required by WTW, the Employer or the Trustee.
Complaint summary
Ms S’ complaint concerns the Trustee’s decision to decline her application for ill health early retirement (IHER) while she was an active member of the Scheme.
View determination
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