Winterthur Life and Pensions Retirement Annuity Contract (PO-16905)
Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: PO-16905
Outcome: Not upheld
Respondent: Aviva UK Life & Pensions Limited (Aviva)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr E’s complaint and no further action is required by Aviva.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr E believes that Aviva is responsible for a loss of £1,415 per annum in his pension income from age 60.
View determination
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