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Complainant: Mrs K
Complaint Topic: Membership
Ref: PO-20112
Outcome: Not upheld
Respondent: 1. Calderdale & Huddersfield NHS Foundation Trust (the Trust)
2. NHS Business Services Authority (NHS BSA)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs K’s complaint and no further action is required by the Trust or NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs K’s complaint is about the loss of her Special Class Status (SCS) and that she was not informed about its removal.

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