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Complainant: Mrs L
Complaint Topic: Membership
Ref: PO-19064
Outcome: Not upheld
Respondent: NHS Pensions
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs L’s complaint and no further action is required by NHS Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L’s complaint against NHS Pensions is about her entitlement to Mental Health Officer (MHO) status under the Scheme.

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