The Scottish Investment Trust SIPP (PO-22002)
Ombudsman’s Determination
Outcome
I do not uphold Mrs M’s complaint and no further action is required by A J Bell.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs M complains that A J Bell, the SIT SIPP administrator, failed to invest the £29,000 net contribution which she paid into the SIT SIPP in September 2016, as instructed. As a result, AJ Bell should compensate her for any investment loss which she has incurred up to the current date.
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