Armed Forces Pension Scheme 1975 (PO-23253)
Complainant: Mr N
Complaint Topic: Ill Health
Ref: PO-23253
Outcome: Upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Complaint Summary
Mr N has complained that his application for the early payment of his benefits on the grounds of ill health has not been considered in a proper manner.
Summary of the Ombudsman’s Determination and reasons
The complaint is upheld against Veterans UK because it has failed to consider Mr N’s application for the early payment of his benefits in a proper manner. It has failed to put forward appropriate evidence and reasoning to support its decision to decline Mr N’s application.
View determination
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