TfL Pension Fund (PO-16517)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S is unhappy that his application for ill health early retirement (IHER) has been refused.

Mr S disagrees with the Trustee’s decision that his state of incapacity is unlikely to continue until Normal Pension Age (NPA). Mr S says his condition is unlikely to improve sufficiently in order for him to undertake any employment before his NPA.