Armed Forces Pension Scheme (PO-19256)
Complainant: Mr S
Complaint Topic: Ill Health
Ref: PO-19256
Outcome: Not upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by Veterans UK.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr S complains that Veterans UK has incorrectly reviewed his application for ill health retirement benefits; he considers that he at least meets the criteria for a tier 2 award. Further, Mr S believes Veterans UK has unfairly shifted the criteria for these benefits since his discharge.
View determination
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