Local Government Pension Scheme (PO-15947)
Ombudsman’s Determination
Outcome
Mrs N’s complaint against the School is partly upheld, but there is a part of the complaint I do not agree with. To put matters right, for the part that is upheld, the School should pay Mrs N £500 for the significant distress and inconvenience caused to her by its mishandling of her case.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs N’s complaint is that she has been refused ill health early retirement (IHER).
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