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Teachers’ Pensions Scheme (PO-14536)

Complainant: Dr E
Complaint Topic: Membership
Ref: PO-14536
Outcome: Not upheld
Respondent: Kingston University London
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Dr E’s complaint and no further action is required by the Employer.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr E has complained that the figures she was given by the Employer, when making her decision to leave employment through the Employer’s voluntary early pension (VEP) scheme, have not been honoured.

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