Local Government Pension Scheme (PO-15963)
Complainant: Mrs N
Complaint Topic: Ill Health
Ref: PO-15963
Outcome: Upheld
Respondent: Sunderland City Council
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Mrs N’s complaint is upheld and to put matters right the Council shall consider Mrs N’s ill health retirement pension (IHRP) application again.
The Council shall also pay Mrs N £500 in recognition of the distress and inconvenience caused by not following the procedure correctly.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs N’s complaint against the Council is that she has been refused IHRP from deferred status.
View determination
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