NHS Injury Benefit Scheme (PO-15943)
Complainant: Mrs Y
Complaint Topic: Injury benefit
Ref: PO-15943
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs Y’s complaint and no further action is required by NHSBSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs Y complains that NHSBSA, the manager of the Scheme, has wrongly declined her application for permanent injury benefits (PIB) on the grounds that the injuries to her back and neck were not wholly or mainly attributable to her NHS employment.
View determination
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