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Complainant: Mrs E
Complaint Topic: Membership
Ref: PO-14495
Outcome: Not upheld
Respondent: HSC Business Services Organisation
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by HSC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E has complained that HSC have not granted her Mental Health Officer (MHO) status for the period of 1994 to present. The effect of this is that she has not accrued sufficient pensionable service as an MHO in order to retire early without a reduction to her pension benefits.

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