Lafarge UK Pension Plan (PO-15639)
Complainant: Mr T
Complaint Topic: Misquote/misinformation
Ref: PO-15639
Outcome: Not upheld
Respondent: Lafarge UK Pension Trustees Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by Lafarge.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr T has complained that he received information which led him to believe he would receive a higher pension when he reached retirement age.
View determination
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